Adding a non-supported supplier
Kaseya Quote Manager currently integrates with a number of supported suppliers. Refer to Supplier integrations and product feeds.
While most of the supported suppliers will suffice for most Kaseya Quote Manager users, we recognize that there may be a need to use suppliers that we do not currently integrate with. For this reason, we have put a process in place that allows users to request a new supplier to be added to Kaseya Quote Manager.
How to...
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Provide Kaseya with a standard supplier CSV price feed file for testing by emailing it to KQMVendors@kaseya.com.
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Kaseya will then attempt to map the file to match with the current Kaseya Quote Manager standard feed.
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If successful, the integration is then built for the users wanting to connect with the supplier.
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Once integrated, the supplier provides a user specific CSV import file via a hosted solution or an email distribution.
IMPORTANT Integration timelines will vary based on a suppliers' price feed mapping and their engagement with Kaseya. Typically, this can be anywhere between 2 weeks to 3 months. Since not all price feeds can be validated, Kaseya Quote Manager does not guarantee that all requests to integrate with a supplier will be fulfilled.
After successfully integrating with a supplier, there are two options in which orders can be placed with the supplier.
Option 1
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Email purchase orders to the supplier. Refer to Creating and managing supplier purchase orders.
Option 2
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Electronic ordering through the API. Refer to Enabling electronic ordering.
NOTE Use of electronic ordering requires a fully complete integration with the supplier and an API integration to be built and established. The specific timeline for use of electronic ordering is dependent on supplier development capacity and current Kaseya Quote Manager roadmap priorities.
