Managing and monitoring supplier product feeds

While the Product feed column in your list of suppliers provides an at-a-glance overview of import results, you also have the option to review detailed information about the status of any product feed.

Review a supplier's product feed details as follows:

1. From the left navigation menu, click Suppliers .
2. Search for the supplier associated with the product feed you want to review and click its Supplier # to open its detail page.
3. In Product feeds section, click the More icon and select Edit.



4. In the upper-right corner of the page, click History to review the following:
   • the timing, duration, and results of the latest imports
   • the number of SKUs updated, created, deleted, and reactivated during the imports
   • any import error messages

Download a report of the latest product feed data

A report that details the latest product feed import is accessible at any time from the product feed setup screen. Click the More icon and select Download latest file.

NOTE  This option is also available on the supplier detail page in the Product feeds section. It is not available for failed product feeds.

The CSV file that downloads contains all product, pricing, and vendor information.

1. From the left navigation menu, click Suppliers .
2. Search for the supplier associated with the product feed you want to change and click its Supplier # to open its detail page.
3. In the Product feeds section, navigate to the feed you want to change or delete. Click the More icon and select either Edit or Delete.
4. If you chose to edit the importer, the product feed setup page will open. You can click the More icon to access the following options:
   • Download latest file to download a CSV file containing import data.
   • If needed, specify the Categories in which your imported products appear in the Online Store. Proceed to Map supplier categories to Kaseya Quote Manager for instructions.
   • Delete the importer.
5. If you have made any changes to the importer, click Save.

GfK Etilize product data, which syncs with your Online Store, is unavailable for some brands and products.

In such instances, you can map a supplier's product categories to the appropriate categories in Kaseya Quote Manager. This will ensure your products appear in the product menu bar in your Online Store.

NOTE  Ingram Micro Australia and Ingram Micro New Zealand do not enable manual category mapping. Categories from this supplier are mapped automatically using GfK Etilize data.

Complete the following steps to map categories:

1. From the left navigation menu, click Suppliers .
2. Search for the relevant supplier and click its Supplier # to open its detail page.
3. In the Product feeds section, navigate to the feed for which you want to map categories. Click the More icon and select Edit.



4. Click the More icon and select Categories.



5. For each category, use the drop-down menu to search for and select an Online Store product Category that corresponds with the available Supplier Category.



6. When finished, click Save. This supplier's products and services will now appear in the selected categories in your Online Store.

NOTE  If you need to set a category for only one product, you can do so on the individual product detail page. From the left navigation, click Products > All Products. Search for the relevant product and click its MPN to open the product detail page. In the Product details section, select the appropriate category from the Category drop-down menu. Be sure to click Save.